Account Management System (AMS.NET) is a web-based system designed
to increase the efficiency and accuracy of voice, data and IP
services costing, quoting and ordering. AMS.NET helps carriers
increase their revenue and lower their costs by decreasing the
time required to generate quotes, ensuring that created quotes
reflect exact business rules and rates and minimizing the number
of billing errors. By extending quote creation functionality to
customers and partners, further savings are realized and satisfaction increased.
AMS.NET is built on a multi-tier architecture based on Microsoft
.NET, IIS, COM+ and Oracle technologies. Its use of web services
allows for easy integration to your Front and Back Office
systems.
Customers using AMS.NET have taken advantage of the following
capabilities:
-
Dynamic cost and price calculations incorporating
vendor agreements and network infrastructure
- Bi-monthly ILEC pricing updates for all ILECs in
the U.S. and Canada
- Address based pricing with integrated geocoder
- off-net cost optimization
- Customer specific pricing
- Promotions
- ICB and discounted pricing
- Equipment pricing
- Rate maintenance through the Product Catalog
- Automatic population of proposal/quote templates for a professional image
- Separate internal employee views and external customer/partner
views allowing customers/partners to create their own quotes online
Other process enhancing features include:
- Customer and contact management
- Real time sales metrics
- Workflow management for multi-user coordination
AMS.NET's centralized server allows for enterprise wide
access to customer profile and rate information while ensuring
enhanced control and consistency in quote and customer data.
AMS.NET supports Local Access, Private Line, Ethernet, Frame Relay,
SONET, ATM, IPVPN, MPLS, SIP Trunking, DIA, ISDN, DSL, Long Distance Voice, Local
Voice and CPE/Managed Services.