Some of the major capabilities of AMS are listed below:

Accurate pricing of all voice, data and IP services: AMS' specialty is in providing dynamic quote creation by incorporating your rates, vendor agreements and network infrastructure into a single system. Products supported include DS0, DS1, DS3, OCn, Ethernet, DSL, DIA, Frame Relay, ATM, IPVPN, ISDN, Centrex, PBX, POTS and Equipment. Customer specific pricing and promotions can also be defined without the need for programming.

Flexible Security: Allows you to define individual access to customers, privileges (eg. discounting, ICB pricing) and rates (eg. cost versus price).

Discount Authorization: Request discounts for services online; allow authorized users to accept, partially accept or reject discount requests; give different discounting privileges to different users; prevent the creation of discounted proposals until authorization has been given.

ICB Pricing Requests: Request ICB pricing from authorized personnel online; allow authorized users to enter ICB pricing directly into AMS for a specified opportunity; enter ICB rates for all or part of an opportunity.

Proposal Creation: Prepare a formal or informal proposal for a customer by automatically populating pre-defined proposal templates; e-mail proposals directly from AMS to customer contacts; track proposal status; save proposals for future reference; create reports on proposals; send proposal information to your Back Office applications through the XML interface.

Order Interface: Eliminate the need to re-enter information into order forms and minimize billing errors by electronically feeding quote information to Back Office order processing and provisioning systems.

Reports: Use the reporting wizard to create your own real time reports with desired information such as dollar values of proposals created by department, customer, market, service, status and time period. Run saved reports with the click of a button. Export report results to Excel or CSV for further analysis.

Workflow: The workflow capability will help you reduce operating expenses and increase efficiency by automatically assigning tasks to individuals or departments; a queue with pending requests is maintained to ensure that requests are not lost; workflow structure, including steps both in series and in parallel, can be defined without any programming.

Product Catalog: Update rates and network elements in real time with the Product Catalog; keep track of changes made with the auditing feature; create promotions and customer specific pricing without any programming.

Customer and Contact Management: Maintain customer and contact information and share among team members; quotes are saved within customer profiles allowing you to easily view a customer's history.

International and Multilingual Functionality: AMS' pricing engine supports pricing rules and currencies throughout the world; the GUI and reports can be translated into other languages.