What is AMS?
What services are supported?
Can AMS do CPE quoting?
What are the integration capabilities of AMS?
How does AMS address the issue of Local Number Portability?
Are you willing to do customization for carriers?
What is the price of AMS?
Can I see a demo of AMS?
What are the supported operating systems?
What databases are supported?
What are the hardware & software requirements?
What type of maintenance do you offer?
What is the difference between AMS and eQuoteWizard?

What is AMS?
AMS (Account Management System) is a powerful web-based application that facilitates pricing, quoting and ordering of all voice, data and IP telecommunication services. AMS can help you increase revenue and decrease costs by minimizing the time required to generate quotations, ensuring that the quotations created reflect your exact business rules and rates and decreasing the number of billing errors.

Integrated with the pricing functionality is the ability to create instant, professional proposals with service descriptions and corporate marketing messages. The workflow functionality helps to manage the sales process by automatically routing and keeping queues for requests for special pricing and discounting. AMS can automatically feed your ordering and provisioning systems upon proposal acceptance by your customer, therefore, eliminating the need to re-key information. The built-in reporting wizard gives you the ability to define your own report layout to retrieve information on sales activity and account information.

AMS' online Product Catalog allows non-technical users to update rate, POP and CLEC building information, create promotions and customer specific pricing without any programming.

What services are supported?
We support all voice, data, IP and CPE/Managed Services including DS0, DS1, DS3, OCn, Ethernet, Frame Relay, ATM, ISDN, Internet Services, IPVPN, DSL, Centrex, PBX, POTS and bundled products.

Can AMS do CPE quoting?
Yes. AMS can price out Customer Premise Equipment, packages, software, and Managed Services. Equipment information can be saved in the AMS database or directly accessed from an existing database. Within an equipment project, users can modify part discounts or gross margins. Configurator output files from Nortel and Cisco can also be uploaded into AMS for incorporation into a quote.

What are the integration capabilities of AMS?
AMS supports several integration methods including web services, batch processes and database adapters. We have integrated with our customers' ordering, provisioning and CRM systems, including Siebel, as well as many applications like MapMarker, ExchangeInfoPlus and MapPoint.

How does AMS address the issue of Local Number Portability?
AMS accepts address and CLLI inputs for locations. Its built in geocoding engine will map an address to the closest SWC. AMS can also integrate to other geocoding products used by your organization.

Users can enter the CLLI code of the SWC directly into AMS or AMS can provide the CLLI code to the user for an entered NPANXX.

Are you willing to do customization for carriers?
Yes, most of our customers request customization to meet their unique requirements. We are able to implement new rate structures, services and plans very quickly due to our highly flexible architecture and data import mechanisms. We can include your rates & POPs for services like Private Line and Frame Relay in a matter of days.

What is the price of AMS?
Please contact our Sales Department.

Can I see a demo of AMS?
We would be pleased to show you a demo of AMS and discuss how AMS can meet your requirements. Please contact our Sales Department to arrange a demo or fill in the demo request form.

What are the supported operating systems?
The AMS application and database server operates under Windows NT, 2000 or 2003 and the client operates under any operating system.

What databases are supported?
AMS uses an Oracle database.

What are the hardware & software requirements?
Click here.

What type of maintenance do you offer?
NDA's product maintenance consists of the following:

Software: Telephone and e-mail technical support is provided during regular business hours. Custom product enhancements are done for our customers on an as need basis. Product enhancements are also provided as part of our annual maintenance contracts.

Tariff: Tariff and CLLI/NPANXX changes are monitored on a daily basis. Updates are provided to customers twice per month - the most frequent in the industry.

What is the difference between AMS and eQuoteWizard?

Functionality	eQuoteWizard	AMS
Private line special access tariff support for all the ILECs in the U.S.	a	a
ILEC rate plan/discount plan support in the U.S	a	a
DNA and CDNA pricing in Canada	a	a
Ability to add your own rates	a	a
Ability to add your contracted rates with other carriers	a	a
Address, NPANXX and CLLI based pricing	a	a
Access from your smartphone	a	a
Account management		a
Workflow for discounting, ICB pricing, etc.		a
Proposal creation		a
Customer based pricing		a
Reports		a
User privileges for discounting, ICB pricing, margin analysis, viewing/editing Account information		a
Available on-demand or client hosted	a	a